Consumer protection, financial inclusion and education
Published on the 21st of September 2023
12 March 2024 - 09:00
Drawing on the experience of the Banque de France, the purpose of this seminar is to present the mission of a central bank with respect to the protection of consumers of financial services: improving the information, supplying assistance in the event of difficulties, preventing them or fixing them. These activities which are generally performed in a legal framework specific to each country will be compared with the approach taken in this matter by other central banks. The participants will be requested to exchange their best practices.