- Your payment instruments, such as bank card or cheque book, are strictly personal: never lend them to anyone, even your family or friends. Check regularly that you have them in your possession and keep them in a safe place, if possible separately from your ID documents.
- If the payment instrument requires the use of a personal identifier (PIN number for a card, password for mobile phone payments, etc.), keep it secret and do not tell it to anybody. Learn it off by heart, do not write it down and, if this is not possible, never keep it with the corresponding payment instrument or anywhere where a connection could be made with it.
- Above all, never give your passwords, secret codes and personal identifiers to the judicial or administrative authorities, or to your bank, especially by telephone or email. They should never request this information.
- Make sure that nobody can see you enter your PIN or use your password. Shield the keypad of the terminal, ATM or telephone with your other hand.
- Read your bank statements carefully and regularly.
- Remember to consult regularly the security recommendations published on your bank’s website and ensure that it has your details so that it can contact you rapidly if it detects a suspicious transaction on your account. If your bank contacts you, by telephone or by email regarding such transactions, remember that you must not give it your passwords or personal identifiers.
- Never agree to pay a seller or lessor that you do not know by money transfer before the goods are given or delivered to you; they may be fraudsters who, after receiving the transfer of funds, disappear without a trace (email address, social network account, etc.).